We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at team@rockworkx.com. Once approved you may return your item to the address note in the approval email. Items sent back to us without first requesting a return will not be accepted.  

You can always contact us for any return questions at team@rockworkx.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on clearance, sale, "scratch & dent" items, or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Return Shipping

Rockworkx typically offers free shipping on the original sale of over $95 but does not cover the return shipping costs on non-defective items at this time. If the item is under $95 or expedited shipping was purchased, Rockworkx does not offer refund shipping costs for standard returns.

Disclaimer:

The information provided on Rockworkx.com and our affiliates' websites is intended to ensure the good fitment and functionality of our products. However, it is important to note that Rockworkx.com and its affiliates cannot guarantee any issues or damages that may arise from misuse, abuse, improper installation, or the use of our products.
We strongly advise all users to exercise caution and adhere to proper safety protocols when handling our products. Always use appropriate safety equipment and tools where necessary during installation or usage.

If you are uncertain about the correct installation procedures or have any concerns regarding our products, we encourage you to reach out to our team at team@rockworkx.com or consult with a licensed technician.
Please be aware that the installation of aftermarket parts is undertaken at the user's own risk. Rockworkx.com and its affiliates shall not be held liable for any damages, injuries, or losses resulting from the use of our products, including those arising from improper handling, installation, or usage.

By using our products and accessing our website, you acknowledge and agree to this disclaimer, taking full responsibility for the proper use and installation of our products.
Disclaimer: The information provided on Rockworkx.com and our affiliates' websites is intended to ensure good fitment and functionality of our products. However, it is important to note that Rockworkx.com and its affiliates cannot guarantee any issues or damages that may arise from misuse, abuse, improper installation, or the use of our products.
We strongly advise all users to exercise caution and adhere to proper safety protocols when handling our products. Always use appropriate safety equipment and tools where necessary during installation or usage.

If you are uncertain about the correct installation procedures or have any concerns regarding our products, we encourage you to reach out to our team at team@rockworkx.com or consult with a licensed technician.
Please be aware that the installation of aftermarket parts is undertaken at the user's own risk. Rockworkx.com and its affiliates shall not be held liable for any damages, injuries, or losses resulting from the use of our products, including those arising from improper handling, installation, or usage.

By using our products and accessing our website, you acknowledge and agree to this disclaimer, taking full responsibility for the proper use and installation of our products.